Schedule of reception of individuals and representatives of legal entities for the 4th quarter
| Full name of the person conducting the reception of citizens | Position of the person conducting the reception of citizens | Date of reception | Time of reception | Address | Contact numbers |
|---|---|---|---|---|---|
| Gulmira Janibekovna Dzhumadillayeva | Chairman of the Management Board | Every last Friday of the month | 17:00-18:00 | 242, N. Nazarbayev ave., Almaty | 7711 call from mobile, +7 (717) 258 77 11 |
| Alan Yerikovich Jabayev | Deputy Chairman of the Management Board - Chief Financial Officer | Every last Friday of the month | 15:00-16:00 | 242, N. Nazarbayev ave., Almaty | 7711 call from mobile, +7 (717) 258 77 11 |
| Yermek Yesbolovich Arginov | Deputy Chairman of the Management Board | Every last Wednesday of the month | 12:00-13:00 | 242, N. Nazarbayev ave., Almaty | 7711 call from mobile, +7 (717) 258 77 11 |
| Shiddat Zhamalbekovich Shermatov | Deputy Chairman of the Management Board | Every last Monday of the month | 17:00-18:00 | 242, N. Nazarbayev ave., Almaty | 7711 call from mobile, +7 (717) 258 77 11 |
| Sharaf Ibragimovich Aliyev (Problem loans) | Managing Director | Every first Tuesday of the month | 17:00-18:00 | 242, N. Nazarbayev ave., Almaty | 7711 call from mobile, +7 (717) 258 77 11 |
| Daniyar Akatuly Kukanov (Problem loans)* | Director of the Problem Loan Collection Department | Every first Tuesday of the month | 17:00-18:00 | 242, N. Nazarbayev ave., Almaty | 7711 call from mobile, +7 (717) 258 77 11 |
| Gulnara Orazalyevna Balakhmetova (Corporate and medium business issues) | Managing Director | Every first Tuesday of the month | 17:00-18:00 | 17D Syganak str., Astana | 7711 call from mobile, +7 (7172) 770 855 |
| Dinara Rakhimovna Kombayeva (Retail and Volume Business) | Managing Director | Every last Monday of the month | 17:00-18:00 | 36 Al-Farabi ave., Almaty | 7711 call from mobile, +7 (717) 258 77 11 |
| Aida Serikovna Koibakova (Retail and Volume Business)** | Director of Customer Care Department | Every last Monday of the month | 17:00-18:00 | 4V block, 15 Al-Farabi ave., Almaty | 7711 call from mobile, +7 (717) 258 77 11 |
* for the period of absence of Sh.I. Aliyev, Managing Director
** for the period of absence of D.R. Kombayeva, Managing Director
Appointments:
1) reception of citizens, their representatives, representatives of legal entities by the management of the Bank shall be held by prior appointment, which shall be made not later than 2 (two) business days prior to the date of the next reception, by the indicated telephone numbers;
2) reception of citizens (their representatives) by the Chairman of the Management Board in the areas of issues (retail and Volume Business, corporate and medium business, problem loans) is carried out only after personal reception of a citizen (his/her representative) by the Managing Director/Director in the area of the issue, is carried out by appointment, which is carried out not later than 2 (two) business days before the date of the next reception, with sending materials to e-mail Customer_request@jusan.kz for familiarization.
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