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How to make an international SWIFT transfer?
How to make a transfer by card number in the Jusan mobile application?
Are there any restrictions (limits) by the amount for non-cash payment from the payment card of the Jusan Bank, including for online purchases?
Are there any restrictions (limits) on withdrawing cash from the payment card at ATMs of Jusan Bank?
What are the restrictions (limits) for transfers?
How to spend bonuses?
How to open a Jusan Pay card?
How do I make the transfer from card to card?
Jusan Family
How to open a children's card?At what age is it possible to open a children's card?What are the card restrictions?More answersJusan | Mastercard Stores and restaurants promotions
ALSER - up to 30% A-bonus (cashback)* when paying with Jusan Mastercard via contactless payment with a smartphone or other device (watch, tablet, etc.)Burger King - a cherry pie as a gift when paying with a Jusan Mastercard via contactless payment with a smartphone or other device (watch, tablet, etc.)Chaplin Cinemas - a popcorn as a gift when paying with a Jusan Mastercard via contactless payment with a smartphone or other device (watch, tablet, etc.)More answersCard transactions
I have a non-named card. Can I make transfers/payments from it?What should do if the amount was debited twice, or if I do not confirm the transaction specified in the statement?I received transfer to the payment card, how soon can I use the funds?More answersPIN-code
What should do if I don't receive SMS with temporary code?What should do if the payment with temporary code does not pass?I am abroad and I forgot PIN code from the payment card. Can I get a new one?More answersLimits and restrictions
When traveling abroad, do I need to remove restrictions (limits)?Why do we need restrictions (limits) on card transactions?What are the restrictions (limits) for transfers?More answersLoans
Loan refinancingOnline loan via the mobile applicationCommodity Loan through the Mobile ApplicationMore answersBancruptcy of individuals
What is bankruptcy law about?When does bankruptcy law come into force?How long will the bankruptcy law be in force?More answersMobile application
How to convert currency in the Jusan mobile application?What methods of confirming transfer operations are available in the mobile application?Is it possible to change the method of confirming transfer transactions in the mobile application?More answersMobile app payments
How fast are payments made in the Jusan mobile application?How to save the payment template in the Jusan mobile application?What time is it possible making payments in the Jusan mobile application?More answersCertificates
How do I get a statement of debt in the Jusan mobile app?How to get a certificate of account in the Jusan mobile application?How can I get a certificate of available balance in the Jusan mobile app?More answersTickets
What if the session is canceled or moved?What if I want to make a refund?Are there child and student tickets available?More answersJusan store
Can I pay with QR bonuses?What is "Jusan market"?Do bonuses have an expiry date?More answersJusan Mobile - digital mobile operator
How are USSD commands available for Jusan Mobile services?How to exchange resources in the plan?What are the advantages of Jusan Mobile?More answersJusan QR
What is Jusan QR?How to buy on credit or installments via Jusan QR?Where can I pay using Jusan QR?More answersWarning! Scam alert!
How to recognize fraudulent activities?What to do if you encounter fraudulent activities?How to protect yourself from scammers?More answersLounge Key
How many halls participate in the Lounge Key program? In which countries and cities?How many people can take a MasterCard World Elite holder with them in the Lounge Key?How can I find out the number of free visits available to business halls with Lounge Key?More answers
+7 (717) 258 77 11for clients within the RK or abroad (24/7)- 7711for clients within the RK (24/7, toll-free for mobile)
info@jusan.kz Checking electronic documents
