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Jusan Bank


National scale rating


Credit rating Positive/NP

Rating according to the Moody's international rating agency. Outlook: Positive/NP.

History of the Bank

Jusan Bank today is one of Kazakhstan's most sustainable financial institutions, whose DNA is based on the corporate standards of leading international banks ABN AMRO and RBS.

The Bank's noble mission of developing human capital in Kazakhstan through its contribution to quality education is realized through the system of NIS schools and Nazarbayev University.

Today the Bank has  more than 100 branches in 42 cities, 2.5 million clients and about 5 thousand employees, whose qualification level allows us to create products and services to meet the growing demands of our clients, providing them with confidence and comfort. In a short period of time, the Bank has made an evolutionary leap from traditional banking to a digital ecosystem that comprehensively addresses the needs of financial and non-financial services.

Briefly, the story of Jusan's evolution is reflected in our client's interaction with the service. Today in a single application he can access: online banking, personal savings and investment management, business management and operational control, online lending and online store with access to installment payments for goods and services, tax reporting, training and financial analytics, travel and insurance, mobile communication and the ability to teach children financial literacy.  


Year of renewal 

Acquisition of control over a bank by businessman Galimzhan Yesenov. Management team renewal.  

The international rating agency Moody’s Investors Service has upgraded long-term deposit ratings to Ba3 from B1 with a “Positive” outlook. 

PwC recognizes the bank as a leader among financial organizations in Kazakhstan in disclosing ESG information.


Professional success 

Outpacing national standards in our attention to stability and prudential measures, with over 6O% of assets liquid assets by the end of 2022. 

Moody's upgrades the Bank’s outlook from "stable" to "positive" on deposits in national and foreign currencies to B1. 

Development and implementation of a long-term ESG strategy focusing on enhancing governance and other governance measures. 

Issuance of the Bank’s first sustainability report, written to GRI standards and including an independent verification of the Bank's carbon footprint calculation, with the aim of reducing it in the near term. 


Transformation - rebranding and an ambitious marketing strategy

Introduction of a progressive marketing strategy
55% growth of the Bank's assets and 200% growth in portfolio growth
Strong products and a digital ecosystem are developed that are highly rated both internationally and locally.


Jusan Digital Ecosystem

Launch of the Jusan mobile app, Jusan Mobile and the Jusan Store marketplace (formerly J'mart).

Launch of a five-year strategy to develop the Digital Bank with its own ecosystem. Launch of Apple Pay and Samsung Pay.

December 30, 2020 - First Heartland Jýsan Bank JSC acquires a 99.76% stake in ATFBank JSC, previously part of the Austrian Bank Austria-Creditanstalt AG and the Italian UniCredit.


A return to our roots

Acquisition by First Heartland Securities of 99.5% of common shares of Tsesna Bank.
Rebranding: First Heartland Jýsan Bank is rebranded as Jýsan Bank ("Jusan Bank" in Kazakh transcription). 
Development of the IT-platform, launch of new card products.


Searching for a unique identity

Successor First Heartland, as the heir to the international management standards of ABN and RBS, Jusan Bank became the successor to the rights and obligations of ExpoCredit Bank, which was renamed in January 2018.  

Adoption of mechanism for the recovery of Kazakhstan's agricultural sector. An agreement is signed on the repurchase by the Problem Loan Fund of Kazakhstan of part of the Bank’s KZT 450 billion loan portfolio.


Quality of service

The largest VIP banking center in Kazakhstan opens in Almaty, with an automated round-the-clock depository.


International experience

The bank acts as a manager and a participating bank in a syndicated loan to Minsk's Belarusbank.

Following the change of ownership, RBS rebrands the Bank, which  receives the name - JSC "Bank ExpoCredit".

World-famous professional boxer Gennady Golovkin becomes the Bank’s official brand-ambassador.


Entering the market of export-import operations

General financing agreement with Roseximbank, for implementation of transactions involving Kazakh importing companies and Russian exporters.

Issuance of Mastercard international payment cards.


A year of considerable success

The size of the Bank's assets exceeds KZT 1 trillion for the first time.


Scaling up business

Acquisition of a brokerage company.
The Bank obtains Principal Member status within the Visa international payment system.


Basis for future digitalization

Implementation of SAP ERP enterprise resource planning software within the Bank.


Beginning of automation of the settlement system

The launch of the Bank’s own processing center for settlements.


Incorporation of international best practice

The Bank changes its beneficiary and name to RBS (Royal Bank of Scotland), due to global sale of its parent bank ABN AMRO to the Royal Bank of Scotland.

A Memorandum of Mutual Cooperation with the State Insurance Corporation for Export Credit and Investment Insurance of the Republic of Kazakhstan is signed.

The Bank receives a “Patron of the Year 2008" award from the Ministry of Education and Science of the Republic of Kazakhstan for its ongoing charitable contribution.


International money transfer system

Partnership agreement with the Unistream international money transfer system.

Debut issuance of Eurobonds for US$125 m and a syndicated loan for US$54 m.

Commerzbank AG and Standard Bank Plc act as bookrunners on the deal.


Strengthening of the bank's image in expert circles

First Credit rating from Fitch Ratings.

Registration of first bond program for KZT15 billion .

Agreement on raising debut syndicated loan of US$22m from Raiffeisen Zentralbank Österreich AG and Bankgesellschaft Berlin AG .

Receipt of syndicated loan of $50 mln from Landesbank Berlin AG, Raiffeisen Zentralbank Oesterreich AG.


First prestigious rating

The Bank gains its first credit rating from Standard & Poor's, one of the ‘big three’ international credit rating agencies.

The Bank begins issuance of of Visa payment cards.


Partnership with Visa

The Bank is accepted as an associate member of the Visa international payment system.


Market recognition

The Bank's shares were admitted to the official list of KASE category "A" securities

The Bank is recognized as the best bank in implementing the World Bank's credit line by the following sector monitoring by the Ministry of Agriculture of the Republic of Kazakhstan


Assessment by the regulator

National Bank of the Republic of Kazakhstan  assesses the Bank’s positive compliance with international accounting standards in terms of automation of banking information technologies.


Guarantee of protection of individual deposits

The Bank becomes a member of the Kazakhstan Deposit Guarantee Fund (KDGF).


Participation in systemic projects of national importance

Receipt of credit lines from the Asian Development Bank (ADB) for the agricultural sector and the European Bank for Reconstruction and Development (EBRD) for small and medium businesses. 
Loan agreement with the World Bank for a post-privatization support project for agriculture. 
Initiation of an institutional development program with the Dutch bank Rabobank


Contribution to the development of entrepreneurship in Kazakhstan

Tsesna signs agreement with the Central Asian-American Fund for Entrepreneurship Support (Asian Credit Company) to finance small and medium businesses.


ATF Bank, which would later become a part of Jusan Bank, was founded.


The beginning of a long history

Dutch finance group ABN AMRO enters the Kazakh financial market in 1993 and the Kazakh branch was the first representative of a major international banking group.


TsesnaBank, which would later become part Jusan Bank, was founded in Almaty, Kazakhstan.