Frequently asked questions

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An individual salary project is an opportunity to receive salary on a Jusan card with unique and profitable benefits without visiting a Bank branch by submitting an application to the employer with requisites.

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• Crediting wages and other payments without commission;
• Unique Bonus category - 3% bonuses in all Supermarkets of the Republic of Kazakhstan;
• Lending on favorable terms;
• "Money before payday" – up to 150,000 tenge without interest.

For more information, please visit the website or call 7711 (toll-free from mobile phones) or +7 7172 587 711 (if you are outside the Republic of Kazakhstan)

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Main tariffs of the salary package «Basic»:
• Opening, maintenance, SMS/Push notifications – free of charge;
• Transfers to cards of other banks in Kazakhstan - 0,2% of the amount, min. 200 KZT;
• Salary withdrawal at the Bank’s ATMs - 0 KZT;
• Cash withdrawal at the Bank’s ATMs (excluding salaries, deposit, credit funds) - up to 300 000 KZT per month without commission;
• Cash withdrawal at ATMs of other banks in Kazakhstan - up to 200 000 KZT per month without commission;
• Cash withdrawal at ATMs outside Kazakhstan - 1% of the amount + 1000 KZT;
• Starting level in the Bonus Program for employees of the Organization - «Silver»;
• Additionally, bonus category «Supermarkets 3%» is available in the mobile application.

More information can be found on the website, in the «FAQ» section →«Bonuses».

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Main tariffs of the salary package «Gold»
• Opening, maintenance, SMS/Push notifications – free of charge;
• Transfers to cards of other banks in Kazakhstan - up to 60 000 KZT per month without commission;
• Salary withdrawal at the Bank’s ATMs - 0 KZT;
• Cash withdrawal at the Bank’s ATMs (excluding salaries, deposit, credit funds) - up to 500 000 KZT per month without commission;
• Cash withdrawal at ATMs of other banks in Kazakhstan - up to 500 000 KZT per month without commission;
• Cash withdrawal at ATMs outside Kazakhstan - up to 200 000 KZT per month without commission;
• Starting level in the Bonus Program for employees of the Organization - «Gold»;
• Additionally, bonus category «Supermarkets 3%» is available in the mobile application.

More information can be found on the website, in the «FAQ» section →«Bonuses».

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Main tariffs of the salary package «Elite»:
• Opening, maintenance, SMS/Push notifications – free of charge;
• Transfers to cards of other banks in Kazakhstan - up to 200 000 KZT per month without commission;
• Salary withdrawal at the Bank’s ATMs - 0 KZT;
• Cash withdrawal at the Bank’s ATMs (excluding salaries, deposit, credit funds) - up to 1 000 000 KZT per month without commission;
• Cash withdrawal at ATMs of other banks in Kazakhstan - up to 500 000 KZT per month without commission;
• Cash withdrawal at ATMs outside Kazakhstan - up to 200 000 KZT per month without commission;
• Starting level in the Bonus Program for employees of the Organization - «Premium»;
• Additionally, bonus category «Supermarkets 3%» is available in the mobile application.

More information can be found on the website, in the «FAQ» section →«Bonuses».

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Any card opened in Jusan Bank is suitable for receiving salaries. 
It is possible to become a participant in a salary project with Jusan Bank online - just download a specially generated application in the "Salary Project" section in the Jusan mobile application. Provide the application and requisites to your employer. 

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All benefits will be available to you on the next working day after the first salary transfer in the amount of at least 1000 tenge.

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In case of loss or theft of the card, it is necessary to block the card in the Jusan mobile application and contact the Bank's Call Center at 7711 (free call from mobile phones) or +7 7172 587 711 (if you are outside the Republic of Kazakhstan) to clarify further actions.

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To receive increased bonuses of up to 3% in the "Supermarkets" category, holders of Jusan salary cards need to select a category in the "Bonuses" section.

• The category of increased bonuses "Supermarkets" is available to salary card holders if there is a minimum 1 transfer of wage/payments from the employer in the amount of at least 1000 tenge during the previous 3 (three) calendar months;
• For new holders of salary cards - after the first transfer of salary/payments from the employer, in the amount of at least 1000 tenge.

For holders of premium cards under the "Elite" product and holders of the Jusan pay premium salary debit card, the amount of increased bonuses in the "Supermarkets" category is 5%.

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