Frequently asked questions

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Since 29.10.2024 it became available to open deposits "Jusan Elite+" with new conditions, now:
• Minimum deposit amount - KZT 300 million, USD 500, EUR 500, RUB 20,000;
• Maximum deposit amount - KZT 50 billion - for deposits in KZT, KZT 10 billion - equivalent for deposits in foreign currency;
• Deposit term - 6 months;
• Now deposit replenishment up to the maximum deposit amount is available.

For "Jusan Elite+" deposits, opened till 29.10.2024, the condition of absence of replenishment possibility is preserved. There is no prolongation of this deposit.

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KZT 300 mln., USD 500, EUR 500, RUB 20,000.

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"Jusan Elite+" deposit can be opened only for Private Banking clients in Jusan mobile application or in VIP centers and Premium offices of Jusan Bank branches.

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• KZT 50 billion - for KZT deposits; 
• KZT 10 billion - equivalent for deposits in foreign currency.

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Deposit term is 6 months.

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In tenge, US dollars, euro, Russian ruble.

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Yes, replenishments are provided (cash and non-cash), subject to the maximum deposit amount.

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Partial withdrawals from the "Jusan Elite+" deposit are prohibited.

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No automatic prolongation is provided, the deposit amount will be paid to the current account of the depositor.

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It is possible to make an unlimited number of deposits for one client.

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Information on the deposit maturity date is contained in the deposit agreement, as well as in the Jusan mobile application in the ''Bank'' section.

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You can receive a deposit statement free of charge, via the Jusan mobile application or at the branch of the Bank by contacting your personal manager.

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The statement can be obtained via Jusan mobile application or by contacting your personal manager at the branch of the Bank, presenting an identity document. The certificate will be provided on the day of application. There is no charge for providing the certificate.

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For “Jusan Elite+” deposit, early return of the deposit shall be made upon expiry of 30 (thirty) calendar days from the date of submission by you of an application for early return (closing) of the savings deposit. Remuneration shall be recalculated for the actual time of placement of the deposit at the rate “On demand”, effective in the Bank at the time of termination of the Bank deposit agreement. The amount of excessively accrued/paid/capitalized remuneration shall be withheld from the deposit amount, the balance of the deposit shall be returned to you. 

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Yes, at a branch of the Bank. At the same time, opening in the name of a spouse requires the direct presence of the spouse or a power of attorney executed in your name to open the deposit and to perform operations on the deposit account. The power of attorney for any actions in respect of the deposit must be notarized or certified by officials authorized by a notary public.

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If the deposit maturity date falls on a non-business day, the deposit maturity date will be postponed to the first business day following weekends and public holidays.

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For citizens of the Republic of Kazakhstan: original passport or ID card with mandatory presence of IIN.
For foreign citizens:  
• ID document;
• IIN containing document;
• A document confirming the source of the money;
• The purpose of opening an account with the provision of supporting documents;
• Questionnaire of an individual.

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This is an addition of accrued interest to the deposit amount. Interest is added to the deposit amount and interest is accrued on the whole amount, including interest for the previous month.

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Starting from January 1, 2018, the Bank automatically withholds tax from depositors who opened “Jusan Elite” using a passport of a foreign person due to changes in the Tax Code of the Republic of Kazakhstan at:
• monthly payment of interest;
• early closure of the deposit;
• extension of the deposit term.
Non-residents are obliged to pay tax in the amount of:
- for citizens of countries with preferential taxation - 20%
- for citizens of other countries - 15%

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Nominal rate is the rate at which the remuneration on the deposit is calculated
Effective rate is a rate that is informative in nature, it is the maximum rate of remuneration, which the client earns for the entire period of deposit keeping taking into account capitalization.

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A deposit can be opened for a child from the day of birth. In this case, the opening is carried out by one of the parents or other legal representatives of the child, or a third person acting on the basis of a Power of Attorney from the parents or legal representatives of the child. 

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Yes, you can replenish the deposit to another person, regardless of the deposit currency, through the branch of the Bank or in the mobile application by transferring money to the deposit account of another person.

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No, unfortunately, this is currently not possible. The ATMs of the Bank accept money only in the national currency.

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Remuneration on deposits is accrued on the daily balance. Remuneration is calculated according to the formula: Remuneration = (amount on deposit*nominal rate%/360 days)*30 days in a month.

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You can track the accrued interest in Jusan mobile application in the “Deposits”-“Deposit Details” section. Also, the information can be obtained at the branch of the Bank from a personal manager by requesting a deposit statement.

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This is an agreement posted on the website of the Bank, which describes the conditions and procedure for servicing the deposit to the client with the Bank. 
By signing the Application on accession to the BDA, you automatically agree to its conditions.

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The deposit “Jusan Elite” is the object of guaranteeing deposits of individuals: 
• in KZT - up to KZT 20,000,000; 
• in foreign currency up to 5,000,000 tenge.

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