Frequently asked questions

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From 11.04.2024, the "Jusan Elite+" product without the right of replenishment will be canceled, in this regard, the opening of new deposits will not be available. For existing contracts, the terms and conditions of the product remain unchanged. Prolongation for this deposit is not provided.

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Additional contributions to this type of deposit are not allowed.

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Partial withdrawals from the Jusan Elite+ deposit are not permitted. 

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There is no automatic prolongation; the deposit amount will be paid into the depositor's current account.

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Information about the deposit deadline can be found in the deposit agreement as well as in the Jusan mobile app in My Bank section.

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You can get your deposit statement for free, via the Jusan Mobile App or at a bank branch by contacting your manager.

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The certificate can be obtained via the Jusan mobile app or by contacting your manager at a bank branch, presenting a proof of identity. The certificate will be provided on the day of application. There is no charge for the certificate.

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For Jusan Elite+ Deposit, the Deposit shall be repaid early after 30 (thirty) calendar days from the date of your application for early repayment (closing) of the Savings Deposit. The interest is subject to recalculation for the actual deposit period at the "On Demand" rate effective in the Bank at the time of termination of the Savings Deposit Agreement. The amount of excessively accrued/paid/capitalised interest will be deducted from the deposit amount and the balance of the deposit will be returned to you.

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If the end date of the deposit falls on a non-working day, the end date of the deposit will be postponed to the first working day following the weekend and public holidays.

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This is the addition of accrued interest to the deposit amount. Interest is added to the deposit amount and interest is charged on the entire amount, including interest for the previous month.

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The nominal rate is the rate at which the interest on the deposit is calculated. 
The effective rate is the rate that is informative, it is the maximum interest rate that the client earns for the entire deposit period, taking capitalisation into account.

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Deposits are remunerated on the daily balance. Interest is calculated according to the formula: Interest= (amount on deposit*nominal rate%/360 days)*30 days in a month.

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You can keep track of the accrued interest in the Jusan mobile app in the "Deposit" - "Deposit Details" section. Alternatively, you can get the information from your manager at a bank branch by requesting a deposit statement.

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This is an agreement posted on the Bank's website that describes the terms and conditions and how the client will be served by the Bank on the deposit. 
By signing the application to join the BLA, you automatically join the BLA.

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Jusan Elite+ deposit is an object of guaranteeing deposits of individuals in the amount of up to 20 000 000 tenge, in foreign currency: up to 5 000 000 tenge.

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