Frequently asked questions

Not found

"Jusan deposit" can be opened in the Jusan mobile application or in a Jusan Bank branch if you have a Jusan Bank multi-currency card. A resident of the Republic of Kazakhstan must have an identity document with him.

0% found answer helpful


To open "Jusan deposit", a non-resident of the Republic of Kazakhstan need to go to the nearest Bank branch.

Package of documents for opening an account for a non-resident of the Republic of Kazakhstan:
• foreign passport* 
• IIN containing document;
• questionnaire filled and signed by the client; 
• migration card/visa (if any).

If it is not possible to visit in person, the package of necessary documents for the non-resident's Representative:
• identity document* of the Representative;
• a document confirming the authority of the Representative (notarized power of attorney);
• a copy of the non-resident's foreign passport*;
• a non-resident's IIN containing document;
• migration card/visa (if any);
• questionnaire filled and signed by the client.

IMPORTANT: The Bank keeps the right to request additional documents, if necessary!

*A notarized translation of the document into kazakh and/or russian language is needed

0% found answer helpful


The "Jusan deposit" can be opened in tenge, dollars, euros and rubles.
Deposit interest rate:
• in tenge - 13.5% (up to 14.4% of HESV) for a period of 6 months; 13.2% (up to 14.0% of HESV) for a period of 12 months,
• in US dollars - 1.0% (up to 1.0% of HES) for a period of 12 months,
• in euros - 0.0% (up to 0.0% of HES) for a period of 12 months,
• in Russian rubles - 1.0% (up to 1.0% of HES) for a period of 12 months.

0% found answer helpful


"Jusan deposit" can be opened in tenge - for 6 and 12 months, in foreign currencies (USD/EUR/RUB) - for 12 months.

0% found answer helpful


The minimum amount for opening the "Jusan deposit" is 1,000 tenge, 50 dollars, 50 euros, 2000 rubles, depending on the currency of the deposit.

0% found answer helpful


Replenishment of "Jusan deposit" is possible in the amount of no more than 25% of the Bank's equity capital.

0% found answer helpful


It is possible to make an unlimited number of "Jusan deposit" per client.

0% found answer helpful


It is possible to withdraw funds from "Jusan deposit" up to the minimum balance with the preservation of the accrued remuneration.

There are several ways to withdraw / transfer funds from "Jusan deposit":

1. From the cash register in the Bank's branches
2. Make the transfer in the Jusan mobile application to your card and withdraw from ATM.

If the specified current account using a payment card differs from the deposit currency, the partial payment of the deposit is made using the conversion rate established in the Bank at the time of the transaction.

0% found answer helpful


Prolongation of "Jusan deposit" is automatic, unlimited number of times for the same term at the remuneration rates in force on the date of extension, subject to the terms and conditions set out in the Comprehensive Personal Services Agreement of individuals.

0% found answer helpful


Since January 1, 2018, the bank automatically withholds tax from depositors who opened "Jusan deposit" using a foreign person's passport due to changes in the Tax Code of the Republic of Kazakhstan in case of:

paying interest on a monthly basis
• early closure of the deposit
• extension of the deposit period

Non-residents are required to pay a tax in the amount of:

• for citizens of countries with preferential taxation - 20%
• for citizens of other countries - 15%

0% found answer helpful


Yes, interest is accrued on the "Jusan deposit" regardless of the seizure.

0% found answer helpful


Not limited up to the minimum balance amount with preservation of the accrued interest. 
Return of the Deposit shall be made not later than 7 (seven) calendar days from the date of submission by the Depositor of the application for early return of the term deposit.

0% found answer helpful


  •  In case of early termination of a deposit opened for a period of 6 months, no interest is paid. 
  •  If the deposit is held for a period of 12 months: up to 6 months - no remuneration is paid, over 6 months - for the actual holding period.  
  •  If the deposit is held for 24 months: up to 12 months - no remuneration is paid, over 12 months - for the actual holding period.

Return of the Deposit shall be made not later than 7 (seven) calendar days from the date of submission by the Depositor of the application for early return (closure) of the term bank deposit. 

0% found answer helpful


Jusan deposit can be closed in the Jusan mobile application or in the Jusan Bank branch. When applying for early termination of "Jusan deposit" in the Jusan mobile application, the funds will be transferred to the selected payment card/account immediately.

0% found answer helpful


Interest rates for prolongation of deposits: 
• in tenge for a period of 6 months - 13.5% (up to 14.4% of HES), for 12 months - 13.2% (up to 14.0% of HES), for 18/24/36 months - 7.5% (up to 7.8% of HESV),
• in US dollars for a period of 12 months - 1% (up to 1% of the GESS), for 18/24/36 months - 0.1% (up to 0.1% of the GESS),
• in euros for a period of 12/18/24/36 months - 0.0% (up to 0.0% of HES),
• in Russian rubles for a period of 12/18/24/36 months - 1.0% (up to 1.0% of the HESW).

0% found answer helpful


Jusan deposit is an object of guaranteeing deposits of individuals in the amount of up to 10,000,000 tenge, in foreign currency: up to 5,000,000 tenge.

0% found answer helpful