Privileges of the Mastercard World Elite card:
• Lounge Key service - free access to business lounges worldwide for the main holder;
• Access to Mastercard® Airport Security Fast Track;
• Access to theMastercard® Restaurant Offers;
• Opportunity to connect Flexiroam Global roaming;
• Medical insurance of tourists;
• Travel inconveniences insurance;
• Insurance to protect gadgets;
• Insurance against damage in an accident with a rented car;
• Mastercard Travel & Lifestyle Concierge services.
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How to use:
• At the entrance to the lounge present your Mastercard® card or QR-code generated via the LoungeKey application
•Guest visits will be paid at the entrance to the lounge
Find out where the lounges are available:
www.loungekey.com/we-kz
www.loungekey.com/wbe-kz
The application and website enable premuim cardholders to pre-book priority security check at the airport, giving them more time to relax in the departure lounge or visit shops and restaurants before the flight.
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The application and website enable premuim cardholders to pre-book priority security check at the airport, giving them more time to relax in the departure lounge or visit shops and restaurants before the flight.
How to use:
• Download the Mastercard Travel Experiences® application or book a Fast Track pass on the website
• Choose airport, number of tourists and desired time
• Receive Fast Track pass in the application or by the mail
• Go to the Fast Track area in the terminal and and present your pass
Link to the website or application: www.travelexperiences.mastercard.com
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Special offers and discounts at airport restaurants worldwide.
Discounts up to 25% and 15 pounds/20 USD vouchers for favourite foods at the airports worldwide.
The programme is availableat over 1000 airpot food points worldwide.
Acces can be received/You can get access via the Mastercard Travel Experiences application and the website www.travelexperiences.mastercard.com
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Flexiroam - free roaming without changing the SIM card.
You only need to set up your roaming once via the e-SIM option in the Flexiroam application.
- a physical SIM card is not needed, which eliminates the need to change SIM-cards in every country
- immediate access to 580 roaming provider worldwide
- constant connection and stable mobile data speed
How to use:
• Download the Flexiroam application
• Click on the Mastercard banner and check the subscription plan
• Enter the Mastercard card number and email address to create an account
• Press "Redeem Starter Plan" button and activate the e-SIM*
• Unlock the phone in "Settings" to activate Flexiroam roaming
• Turn on the subscription plan
*Attention, there are restrictions for some phone models during the connection of е-SIM, check details in the Flexiroam application.
Limit - 3 GB free roaming per year ( valid for 15 days) and 15% discount to other plans in the application.
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The insurance provides compensation for medical care or emergency care while travelling around the world.
Insurance limits:
• Personal accident insurance - up to USD 500,000
• Emergency medical evacuation and repatriation - up to USD 500,000
• Emergency medical expenses - up to USD 500,000
• Daily allowance in the hospital - USD 100 per day
• NEW: Coverage for children and parents. Children and parents living abroad and visiting the cardholder in the country of residence are eligible to participate in the program, if the trip is paid for using the applicable Mastercard card. The age limit for children - 18 years, for parents - 80 years, for a spouse – 69 years.
Programme features:
Spouse - 100% coverage,
children – 25% coverage,
parents – 25% coverage,
babysitters and assistants – 25% coverage.
How to use:
• At the entrance to the lounge present your Mastercard® card or QR-code generated via the LoungeKey application.
• Guest visits will be paid at the entrance to the lounge.
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The programme provides opportunity to insure against inconveniences on the train
Loss/damage of baggage - up to $3,000 (max $625 for unit).
Baggage delay (with a delay of 4+ hours) - $500.
Cancellation/termination of the flight - up to $7,500.
Travel delay (with a delay of 4+ hours) - $500.
No docking - $500.
Travel accident - up to $500,000.
Medical expenses and emergency evacuation - up to $500,000.
Assistance department services - Available.
Sick leave (lump sum payment) - $100 per day.
How to use:
• You can obtain the security yourself online via the website mcpeaceofmind.com
• Inform about the security incident via +7 713 274 90 51 number or the website
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Complex coverage* for most portable electronic devices such as mobile phones, tablets, laptops, music players, etc.:
- covers the risks of accidental damage or theft of the gadget,
- extends the manufacturer's warranty for an additional year,
- the cost of repair will be refunded or the product will be replaced if it cannot be repaired.
*The product just has to be purchased with the applicable Mastercard card.
Limits:
• USD 500 per incident
• USD 1000 in total per year
• Security can be registered online via the site mcpeaceofmind.com by yourself
• Inform about the security incident via +7 713 274 90 51 number or the site
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Insurance of damage in an accident with a rented car worldwide limits the amount of expenses that the cardholder can incur in case of damage to the rented car.
Thanks to the Rental Collision and Loss Damage Waiver program, Mastercard premium cardholders get insurance automatically:
• Damages additional to the loss of use, theft and natural disasters - up to USD 50,000
• Vehicle towing - up to USD100
•The fee for the return of the car - up to USD100.
How to use:
• You can obtain the security yourself online via the website mcpeaceofmind.com
• Inform about the security incident via +7 713 274 90 51 number or the website
Contacts:
Registration mcpeaceofmind.com
Security incident +7 713 274 90 51
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Providing travel and lifestyle support to cardholders:
Specialist-consierges are ready to help plan the perfect trip (hotel, ticket and leisure searches and bookings), find and organise any kind of services and goods around the world: deliveries, reservation of restaurants, SPA or clinic appointments, taxis, flowers and etc.
Communication with the consierges is possible :
- via messengers,
- via email,
- via telephone 24/7,
- via chat-bot menu,
- with a live lifestyle manager.
Communication languages: english, russian
How to use:
• Go to https://app.konsierge.com/lite.html from a mobile phone
• Select a messenger by clicking on the icon
• Register in the Chatbot window (card's BIN, mobile number, enter the code from SMS)
NEW:
Legal support (civil, labor, family law; analysis and drafting contracts)
• Free delivery to selected cities of Kazakhstan
Online stylist. The expert gives advice on trends, selects clothes and shoes, helps combine goods and fulfills any other requirements related to fashion and style.
• Telemedicine. Doctors recommend analyses and checks, comment on the results and answer other health-related questions.
Contacts:
https://app.konsierge.com/lite.html
+7 727 355 19 00
Whatsapp, Viber, TG, FB
Geography: worldwide.
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