Frequently asked questions

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You can join a Shared budget by accepting an invitation from the owner. The invitation is valid for 5 calendar days.

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Yes, you can decline the invitation when you receive it. If you have already joined, you will need to visit a bank branch or ask the Shared budget owner to remove you from the participants.

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With the access granted by the owner, you can view the Shared budget balance and use the assigned monthly spending limit.

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The maximum amount of the limit on Shared budget product is 500,000 tenge. 

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The limit is set for 1 month from the date of joining the Shared budget or until the owner cancels it.

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No, only the owner of the Shared budget can set and adjust the amount of limit.

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No, cash withdrawal is not provided by the terms and conditions of the product.

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Yes, you can transfer funds via the «Transfers» section → «By account number» by entering the savings account number and the IIN of the Shared budget owner. The funds will be credited to the owner's savings account.

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No, you can only view information related to your payment card.

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No, the list of all participants is available only to the Owner of the Total budget product.

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